Aesthetician/Esthetician

Aesthetician

Benefit Boutique – 2117 Fillmore St, San Francisco, CA 94115

We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!

Essential Duties and Responsibilities

-Customer Service/Experience-

• Customer is the number one focus, and all employee actions are to reflect this priority.
• Greet customers in 30 seconds or less
• Follow the Beauty ABC's & Service ABC's selling formula, including all processes trained in the Global Service Handbook
• Maintain an enthusiastic floor presence
• Build and maintain good customer relationships
• Keep accurate and complete records in the Retail/POS system
• Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
• Effectively communicate with customers and co-workers
• Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
• Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
• All other duties as assigned

-Results-

• Achieve daily/ weekly/ monthly individual service goals
• Maintain target services per hour
• Make product recommendations and hand over service customers to Beauty Artists at the end of the service

-Teamwork-

• Promote a feel-good, fun, and gossip-free environment for customers and employees
• Build strong positive relationships and treat others with respect
• Be on time and ready to work all shifts
• Be p...