Kiko Milano
Beauty Advisor, NYC
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Job Description
Beauty Advisor - NYC
About KIKO MILANO Founded in 1997 in Milan, KIKO MILANO has transformed the global beauty experience. We believe *life is better in colour* and that beauty should be accessible, expressive, and fun. Inspired by Italian creativity and today’s leading beauty trends, we offer a wide range of high-quality, innovative products designed to help everyone discover the look that truly represents them—all at an accessible price point. If you’re excited by a dynamic, creative, and trend-driven environment, we’d love for you to join us. OVERVIEW: Are you passionate about beauty, color, and helping others express their individual style? Join our dynamic team at KIKO MILANO as a Beauty Advisor, where you’ll inspire customers through expert knowledge, exceptional service, and a genuine love for cosmetics. As a key ambassador of our brand, you’ll help create an engaging, fun, and confident shopping experience for every guest. CUSTOMER EXPERIENCE & BUSINESS PERFORMANCE* Deliver an outstanding customer experience by warmly engaging with every visitor and embodying KIKO standards in attitude, appearance, and makeup look. * Support store performance goals—including customer experience, sales, and key KPIs—through enthusiastic service and strong product knowledge. * Identify customer needs and recommend the right products through effective cross-selling and personalized advice. * Complete all BeKIKO training modules, quizzes, and development activities to stay current on product launches, artistry techniques, and service standards. * Communicate any store issues or opportunities (e.g., customer trends, stock concerns, housekeeping needs) to management to ensure a seamless experience. * Depending on store needs, you may be invited to support training as a Beauty Tutor, helping the Store Manager develop team artistry and service skills.
PROCEDURES & STANDARDS EXECUTION
* Uphold all KIKO standards and operational procedures as o...
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