COSMETOLOGIST

0510

AGE REQUIREMENT: 18 years or older

Position Summary

Responsible for performing professional cuts, styles, chemical services, therapeutic hair and scalp treatments, facials, manicures, and pedicures while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Assists guest and provides proper information regarding salon products to better promote the sale of products.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

Essential Functions and Responsibilities

This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Performs hair, skin, depilatory services, body treatments, and nail care services, to include: haircuts, styling, shampooing, chemical services, facials, body treatments, manicures, and pedicures.
• Provides exceptional guest service.
• Assists and responds to guests’ inquiries in connection with resort services, in-house events, direction, and local attractions in an efficient and courteous and professional manner to achieve maximum guest satisfaction.
• Resolves guest service issues, assist guests with all inquiries in connection with resort services, in-house events, directions, and local attractions.
• Cleans work areas after performing services and at the end of each shift.
• Responds to inquiries and problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction
• Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement.
• Greets internal and external guests, maintains a friendly and invit...