Esthetician Manager

About Us

At Massage Envy, we are dedicated to providing exceptional skin care services in a professional and welcoming environment. We pride ourselves on delivering concern-focused results-driven treatments while creating a relaxing experience for every client. We are currently seeking a passionate, experienced, and motivated Esthetician Manager to lead our esthetics team and ensure the highest level of service, retail sales and performance.

Job Summary

The Esthetician Manager is responsible for overseeing the daily operations of the esthetics department, managing a team of licensed estheticians at both the Florence and Newport locations, ensuring client satisfaction, maintaining service quality, and driving retail and service sales. This role combines leadership with hands-on esthetic work.

Key Responsibilities

• Provide exceptional facial and skincare services in line with company protocols
• Train, mentor, and support estheticians for both locations to maintain consistent service and sales excellence
• Manage productivity, and performance metrics for esthetic staff
• Monitor inventory levels to meet protocols for esthetics department
• Implement and enforce hygiene, safety, and infection control standards
• Assist in onboarding, and training new estheticians, ongoing coaching in retail product knowledge, sales and career fairs (as needed)
• Collaborate with leadership on promotions, protocols, treatment updates, and client experience improvements
• Track and report key performance metrics (e.g. rebooking rates, retail sales, client feedback)
• Stay updated on the latest skincare techniques, protocols and product knowledge

Qualifications

• Active KY Esthetician License (required) for performing facial services
• Minimum of 2–3 years of experience as a practicing esthetician
• Prior leadership or supervisory experience preferred
• Strong knowledge of skincare services, products, and current industry trends
• Excellent communicati...