Esthetician

The Esthetician is responsible for providing exceptional skincare services while delivering an outstanding client experience that supports Massage Envy's commitment to Total Body Care. This position focuses on building long-term client relationships through customized treatment plans, education, retail recommendations, and consistent rebooking. Estheticians are expected to uphold the highest standards of professionalism, cleanliness, teamwork, and guest care. Essential Responsibilities:Client Care:* Perform professional skin care services, including customized facials, chemical peels, microderm infusion, LED light therapy, and approved service enhancements. * Conduct thorough consultations and skin analyses to develop personalized treatment plans. * Educate clients on proper home care and recommend products that support treatment results. * Create a welcoming, relaxing, and professional environment during every service. * Document services accurately and maintain complete client records.

Client Retention & Sales

* Build lasting client relationships through exceptional service and personalized care. * Consistently recommend future treatments and encourage clients to pre-book their next appointment. * Recommend professional skincare products based on client needs. * Support clinic goals for: + Retail sales. + Service enhancements. + Rebooking. + Membership referrals. * Participate in clinic promotions, events, and educational campaigns.

Clinic Operations

* Maintain clean, sanitized, and fully stocked treatment rooms at all times. * Follow all California State Board regulations, sanitation guidelines, and Massage Envy operational standards. * Properly use, clean, and maintain all equipment and treatment supplies. * Assist with inventory management and notify management when supplies need replenishing. * Complete daily opening and closing responsibilities as assigned.

Teamwork & Professionalism

* Communicate effectively with managem...