FT Dual Service Provider (Massage Therapist/Esthetician)

Description

Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.

At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment.

JOB SUMMARY

This position contributes to the success of Sanctuary Spa by providing a consistently memorable and relaxing spa experience for our guests and members. Provide skin care and massage services to guests using props and/or products. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails. Determine and advise guests on proper skin, hair, or nail care and recommend home regimens. Provide body treatments to guests using body scrubs and wraps. This position also ensures the safety and comfort of guests, members and employees; with a focus on our superior standards which display a sense of pride in the Sanctuary Commitments and Sanctuary Standards of Excellence.

JOB FUNCTIONS

The following duties and responsibilities are not all-inclusive

Guest Relations

• Welcome and acknowledge each and every guest with a verbal greeting, using the guest's name when possible. Upon departure, thank guests and provide a fond farewell, with an invite to come back
• Actively listen and respond positively to guest questions, concerns, and requests.
• Anticipate g...