ROK-COSMETOLOGIST-FT U

SUMMARY

Provides nail, facial and body treatment services to resort guests to ensure maximum guest service and satisfaction of Spa guests. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Maintains knowledge of nail, facial and body treatments offered on Spa menu, including special offers and packages.
• Performs nail, facial and body services according to established spa procedures.
• Maintains proper safety and sanitation of work areas, equipment and tools.
• Verifies inventory and replenishes spa supplies and products as needed.
• Provides exceptional service to spa and resort guests.
• Assists, as needed, with scheduling guests and merchandising and selling spa products.
• Maintains professional grooming and appearance.
• All other duties as assigned.

REPORTING LINE

You will report directly to the Hotel Operations Supervisor and then the Hotel Operations Manager. QUALIFICATION REQUIREMENTS* Must have excellent communication skills, be polite, and present a neat appearance at all times. * Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times. * The ability to work with others as a team in an efficient manner. * The ability to apply common sense reasoning to variety of situations. * Proven experience providing high level of guest service. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. * Ability to write effective reports and memos. * Ability to communicate effectively in one-on-one, small group, and large group situations. * Ability to respond to common inquiries from other employees or guests. * The availability to work all shifts. * The ability to work in a fast–paced environment and stressful situations. * Must be at least 18 years old. * Must hav...