Cosmetologist (Seasonal)

SUMMARY

This position will ensure that all GTRS policies and procedures are followed and provide our guests with memorable and exceptional spa experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Educate the guest in the area of health enhancement and wellness and sell related retail products
• Recommend appropriate products or services according to guests need
• Be knowledgeable and up to date on current service offerings, promotions, and/or policies
• Manage service time according to current protocols determined by management
• Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles
• Provides guests with quality services in the following areas: Nail Care, Hair Care
• Update and maintain customer information records, such as beauty services provided
• Cover all hours determined by schedule
• Maintaining cleanliness of the Spa and stocking as needed or directed including any occupied workspace
• Relay guest concerns to management or appropriate administrator
• Maintain a thorough knowledge of all applicable job practices
• Keep up to date on department correspondence which include newsletters, emails, memos and/or texts
• Attend mandatory meetings and/or trainings determined by management
• Display confidence and professionalism at all times
• Good rapport with fellow employees and reflect positive attitude
• Maintain open line of communication with supervisor
• Maintain superior working relations with internal and external customers while providing a memorable experience
• Ensure personal accountability for all work duties, assignments, and performance expectations
• Lead by example by displaying a readiness to respond positively to instruction and procedures
• Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
• Ensure work is completed in a safe manner, conscious of standard operating procedures, and u...