Esthetician Cosmetologist

HeadSpa & Client Experience Lead

NATIV Aesthetics & Co. | Centennial, CO

Part-Time | Fridays & Saturdays | 11:00 AM – 6:00 PM

At NATIV Aesthetics & Co., we believe luxury is found in thoughtful care, meaningful relationships, and exceptional client experiences.

Our HeadSpa experience has become one of the signature services that defines our practice, and we are looking for someone excited to take ownership of that experience and help us continue to elevate it as we grow.

We are seeking someone passionate about creating unforgettable experiences, values genuine client relationships, and takes pride in mastering every detail of their craft. The ideal candidate is eager to embrace the NATIV HeadSpa philosophy, become an expert in our protocols, and help ensure every client receives the exceptional level of care our practice is known for.

Position Overview

As our HeadSpa & Client Experience Lead, your primary responsibility will be delivering exceptional HeadSpa experiences while serving as a key part of the overall client journey at NATIV.

This role is responsible for taking ownership of our signature HeadSpa experience by mastering our protocols, maintaining consistency, continually elevating the client experience, and helping ensure every guest receives the thoughtful, personalized care that defines our practice.

When not actively providing treatments, you will remain engaged in supporting the client experience through client follow-up, consultation follow-up, client communication, practice initiatives, and projects that contribute to the continued growth and success of NATIV.

Primary ResponsibilitiesHeadSpa Experience

• Deliver exceptional luxury HeadSpa services according to NATIV protocols.
• Become the in-house expert on the NATIV HeadSpa experience.
• Take ownership of maintaining the consistency, quality, and client experience of our HeadSpa services.
• Continually look for opportunities to improve and elevate the...