The Laurel Hotel and Spa - Esthetician

*Job Summary:*

The Esthetician administers professional facials, waxing services, and makeup services to our guests.

*Duties & Responsibilities:*

• Prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Actively promote home care programs, meeting minimum retail sales goals.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Perform prep work and properly clean and restock the work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
• Handle guests' questions and concerns professionally and courteously.
• Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in, and support training for the spa.
• Assist in all areas of spa operation as requested by management.
• Performs other related duties as assigned.

*Required Skills & Abilities:*

• Proficient in all components of skin care.
• Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.
• Strong teamwork and collaborative skills.
• Excellent energy, forward-thinking, and creative individual with high ethical standards and an appr...